Key Leadership Traits and Practices

Over the last 15 years, I have often asked myself the following questions. “What makes a good leader?” “How can I be a better leader?” “What traits do I need to develop and work on?”  As it turns out, there is a high degree of agreement in the literature about key attributes and behaviours of […]

TIP SHEET – Workplace Conflict Resolution

Conflict at work with colleagues, suppliers or clients may seem like something to avoid but it doesn’t have to be. It’s usually the avoidance of conflict that causes problems. Effective conflict management creates better relationships. …Read more

Tip Sheet – Recruiting

Your employees are the most important long-term investment that you make. How you choose and whom you choose to represent your business is critically important to your success and to the reputation of your company. All too often, hiring decisions are made in a rushed and haphazard way, creating challenges that could have been prevented […]

Leaves Of Absence (LOAs) and Continuity of Care

For a physiotherapy clinic owner who may be treating patients in addition to running a private practice there are many exciting as well as challenging situations to deal with on a regular basis. …Read more

Tip Sheet – Hiring

Good Hiring decisions come from your head and your heart.  You must balance your “gut feeling” with objective data. One of the biggest mistakes that employers make in a formal interview is to sell the job and company to the candidate, rather than getting to know them.  The purpose of the interview is to create […]

Tip Sheet – Retaining Staff and Enhancing Job Satisfaction

Employees are the most valuable investment that an organization can make.  There are a variety of factors that can influence a person’s level of job satisfaction; some of these factors include the level of pay and benefits, the perceived fairness of the promotion system within a company, the quality of the working conditions, leadership and […]

Book Review – Human Resources Guide to Workplace Investigations

Over the past 30 years, Canadian employment law has developed increasingly sophisticated approaches to workplace misconduct. The Supreme Court of Canada has strongly urged employers to deal with employees in good faith and has provided guidelines regarding employee suspensions. Very little has been written about how employers should properly make a fair determination in instances […]

Book Review: A Guide to Alternative Work Relationships

Both authors work extensively in the area of Canadian Employment Law. Employment law has developed significantly over the past century. The law has not remained static. Alternative work relationships are complex and ever-evolving in employers and employees efforts to remain competitive. …Read more

Recruiting Foreign Trained Physiotherapists

Physiotherapy university programs have increased enrollment over the years but have not kept up with volume of people requiring our Physiotherapy services. This is due to the number of individuals immigrating to Canada and the aging population.  Most employers are having a harder time finding physiotherapists to treat the caseload demands in their clinics. All […]