By Kylie McKee, WEBPT Oh, parting ways is such sweet sorrow. And that certainly holds true when a patient leaves his or her physiotherapist—particularly if that departure is premature. After all, patients who stick with physiotherapy typically experience high success rates. But, as any PT knows, patient success in therapy hinges on consistency in the plan […]

By Sanjeev Bhatia, MBA, PT Acquiring doctor referrals can be a smart marketing tactic that reaps very profitable rewards for your clinic. In fact, once you get doctors on board you can see a never ending stream of new patient referrals coming your way. But when it comes to doctor referrals, most clinic owners or […]

Rick Lau @thericklau So, you think you’re running a tight ship. The physiotherapy clinic is going along well and your staff seem to be happy, the culture is positive and the patients are happy. Until… One of your staff quits all of a sudden and the entire clinic culture falls apart. Not to mention, YOU […]

You’re busy running your practice, seeing patients, training staff, making sure the phones get answered and keeping your charts up to date. So, why would you want to add something else to your list? “The times they are a changing….” timeless words from Bob Dylan. Patients and healthcare consumers are changing and the way that […]

By Sanjeev Bhatia Did one of your top physiotherapists just leave your clinic to work for a competitor? Or maybe one of your senior therapists has just given notice for retiring? Even worse, one of your therapists left and started a new clinic across the street. As clinic owners, at some point we’re faced with […]