After decades as a technological laggard, the healthcare industry has entered the digital age. The acceptance and use of technology in practice will not only continue to be adopted in 2017, but will be accelerated at a pace we have not yet experienced. Advances in technology will create enormous possibilities and opportunities – the wise […]
- January 5, 2017
- Owner
Less than half a generation ago, topics such as social media, SEO, website user experience, mobile optimized interface, email marketing, and SMS marketing were loosely acknowledged developments of the digital age. When we fast forward to the present, we can appreciate that as much as word of mouth and referral source marketing were staples of […]
- December 3, 2016
- Owner
R. Lau, Healthcare Entrepreneur I really don’t like the word receptionist. I mean, the front desk team do more than just “reception” work. They answer phones, book patients, bill insurance companies, talk with insurers, take payment, schedule next week appointments, show and sell product to patients, complete patient record, and the list goes on. The front […]
- November 26, 2016
- Owner
I recently ventured to Las Vegas to attend the APTA PPS conference. This conference is the premier event for private practice physical therapy and business management. The events hosts an array of expert speakers and exhibitors, and brings in over 1200 private practitioners and owners. As the chair of the PPD, managing a large network of private […]
- November 3, 2016
- Owner
Alan Hsu, CallHero Call Tracking Software Let me share a few call performance stats that might blow your mind: Most clinics miss 27% of incoming phone calls. 85% of callers won’t leave a voice message. 50% callers will hang up if put on hold (0–3 mins). 11% callers will hang up during a menu system. Most […]
- October 28, 2016
In the last post in this 2-part series, I wrote about ‘How to Get your Contractor to Build Your Brand.’ In that article we shared 4 steps to tapping into contractor psychology triggers. The psychology triggers form the basis of bringing you contractor’s into the fold, so they take ownership of their role and in […]
- October 24, 2016
- Owner
Charlotte Anderson, physiotherapist and owner of ALPHA Health Services. As a clinic owner who has built a successful clinic with team of multidisciplinary experts in just 3 years, I never could have done it without putting clinic policies and procedures in place. The whole idea of ‘procedures’ is one that many clinic owners tend to […]
- October 13, 2016
- Owner
By Karim S. Meghji Physiotherapist So you did your research, had 10 interviews and selected your next great physiotherapist hire. In an attempt to lure this budding all-star into your practice, you decide to offer them a higher wage based on a contractor position. You gave your best offer and landed your next big talent! At least […]
- September 30, 2016
- Owner
By Rick Lau @ Clinic Accelerator Blog Working on the front desk at a healthcare clinic is very challenging, right? You have new patients coming for the first time, patients who want to pay and schedule appointments for next week, phone calls coming in asking you whether you offer shock wave therapy, phone calls for […]
- September 23, 2016
Highlights
- January 5, 2024
- December 31, 2023
- December 24, 2023
- December 17, 2023
- December 10, 2023
Upcoming Events
No results found
Newsletters
Sunday Sizzle – December 31st 2023
Freedom Fridays – January 5th 2024
All Rights Reserved © CPA Private Practice Division