- Owner
Patient engagement is the new “buzzword” and is increasingly recognized as a core ingredient to improved outcomes. The Institute for Healthcare Improvement included it in their Triple Aim, and 72% of hospital executives identify it as the business strategy most impacting their organization. What’s driving this? The Institute of Medicine (IOM) asserted the need for […]
- Owner
By Rick Lau I cover entrepreneurship, digital marketing, and operations management. As a business owner it’s a real disappointment when one of your best team members leave to move onto another job. Having to replace their position is enough of a stress as it is. But on top of that you’re expected to have a […]
- Operations, Owner
By Darryl Yardley. Organizations are what they measure. In all types of business, decision-making is an integral part of the day-to-day operations. The results of many decisions are often based on intuition and/or experience. We need to alleviate the personal element of quantifying issues, and rather use a data driven approach to provide a means […]
- Marketing, Owner
By Rick Lau I cover entrepreneurship, digital marketing, and operations management. When it comes to marketing, do you feel like nothing works? You run an ad but your clinic just isn’t seeing the return – you can’t remember the last time your calendar was “fully booked” with appointments? The price tag involved in most external […]
- Operations, Owner
By Maggie Bergeron, HealthSwapp Moving healthcare online is an important step in improving clinical workflow and achieving outstanding patient care and outcomes. However, “history has shown that medical innovations are frequently accompanied by new risks. Accordingly, physicians [and healthcare practitioners] must keep the potential for harm to patients in mind and must actively manage the […]
- Operations, Owner
By Rick Lau I cover entrepreneurship, digital marketing, and operations management. What you don’t measure you can’t manage. And yet, when asked, most clinic owners don’t know their most basic financial numbers or benchmarks, not to mention how theirs compare to the successful private practices. So how can you effectively grow your clinic? The truth is, […]
- Operations, Owner
By Sanjeev Bhatia, MScPT, MBA I cover clinic operations, practice management systems and technology, business development, and online presence. bhatiasanj@gmail.com Structure Dictates Function. It’s simple. As in biology, structure dictates function. In our case, how you’ve structured your clinic operations (also known as business processes) and how well understood they are by your staff will impact […]
- Operations, Owner
By Charlotte Anderson, MScPT, Alpha Health Services So now the time has finally come to expand your services. It’s time to hire another physiotherapist for your clinic. Well…now what? It’s really important to determine whether you’re hiring an independent contractor or an employee. (To make it easy, we’ve also included a free independent contractor template […]
- Marketing, Owner
By Lori Yarrow, TOG Do you avoid recommending products because you’re concerned they can’t pay for them? Can I just stop you there… You are NOT a financial advisor. Your responsibility as a physiotherapist is to be your patient’s most trusted health advisor. It’s not uncommon that individuals have difficulty with selling. As physiotherapists, we are heart […]
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