Conflict at work with colleagues, suppliers or clients may seem like something to avoid but it doesn’t have to be. It’s usually the avoidance of conflict that causes problems. Effective conflict management creates better relationships. …Read more

Your employees are the most important long-term investment that you make. How you choose and whom you choose to represent your business is critically important to your success and to the reputation of your company. All too often, hiring decisions are made in a rushed and haphazard way, creating challenges that could have been prevented […]

For a physiotherapy clinic owner who may be treating patients in addition to running a private practice there are many exciting as well as challenging situations to deal with on a regular basis. …Read more

Good Hiring decisions come from your head and your heart.  You must balance your “gut feeling” with objective data. One of the biggest mistakes that employers make in a formal interview is to sell the job and company to the candidate, rather than getting to know them.  The purpose of the interview is to create […]

Employees are the most valuable investment that an organization can make.  There are a variety of factors that can influence a person’s level of job satisfaction; some of these factors include the level of pay and benefits, the perceived fairness of the promotion system within a company, the quality of the working conditions, leadership and […]

Interviewing and Selecting for Talent Toolkit  …Read more

Over the past 30 years, Canadian employment law has developed increasingly sophisticated approaches to workplace misconduct. The Supreme Court of Canada has strongly urged employers to deal with employees in good faith and has provided guidelines regarding employee suspensions. Very little has been written about how employers should properly make a fair determination in instances […]