By Darryl Yardley. Organizations are what they measure. In all types of business, decision-making is an integral part of the day-to-day operations. The results of many decisions are often based on intuition and/or experience. We need to alleviate the personal element of quantifying issues, and rather use a data driven approach to provide a means […]

By Maggie Bergeron, HealthSwapp Moving healthcare online is an important step in improving clinical workflow and achieving outstanding patient care and outcomes. However, “history has shown that medical innovations are frequently accompanied by new risks. Accordingly, physicians [and healthcare practitioners] must keep the potential for harm to patients in mind and must actively manage the […]

By Rick Lau I cover entrepreneurship, digital marketing, and operations management. What you don’t measure you can’t manage. And yet, when asked, most clinic owners don’t know their most basic financial numbers or benchmarks, not to mention how theirs compare to the successful private practices. So how can you effectively grow your clinic? The truth is, […]

By Sanjeev Bhatia, MScPT, MBA I cover clinic operations, practice management systems and technology, business development, and online presence. bhatiasanj@gmail.com Structure Dictates Function. It’s simple. As in biology, structure dictates function. In our case, how you’ve structured your clinic operations (also known as business processes) and how well understood they are by your staff will impact […]

By Charlotte Anderson, MScPT, Alpha Health Services So now the time has finally come to expand your services. It’s time to hire another physiotherapist for your clinic. Well…now what? It’s r​eally important t​o determine whether you’re hiring an independent contractor ​or ​an employee. (To make it easy, we’ve also included a free independent contractor template […]