Client Service and Retaining Clients
Great client service is critical for retaining clients, and thus increasing business. Learn strategies for increasing client services such as: have a flexible approach ask questions instead of giving orders Make a client feel special- over deliver and exceed their expectations Read More…
Diversification is the Best Risk Mitigation Strategy!
What happens to your clinic if your main doctor referral source moves away? What happens to your practice if one of your two physiotherapists gets injured and can’t work? What do you do if your rent increases and you have maximized your physiotherapy growth in your community? Diversification in one’s practice is the best way […]
De-Toxifying Your Workplace
Have you: – ever worked with a colleague who you thought was a bully? – ever hired an employee who seems to contribute to a toxic and negative work environment? – struggled with how to deal with uncomfortable situations with a co worker where you feel undermined or intimidated? The article, “De- toxifying your workplace” […]